Tekad :: Tekadex | Technology Within Reach

Delivery & Exchange at a Glance
- Ready-stock Items: Shipped within 3 business days of cleared payment.
- Pre-orders: May take up to 6 weeks to procure and dispatch.
- Nationwide Courier: We partner with Ninja Van (up to 7 days outside KL/Selangor).
- KL/Selangor Deliveries: Handled by our in-house courier for faster service.
- Free Exchanges: If your item is unused and in original packaging, request a one-for-one (or equal-value) exchange within 7 days of delivery—TEKAD covers all return shipping costs.
What Happens with Your Data
- Order & Shipping Info: We collect your name, address and contact details solely to fulfill, track and manage your delivery.
- Cookies & Analytics: We use cookies (via Google Analytics) to monitor delivery-page performance and improve your browsing experience.
- Data Retention: Your delivery-related data is kept for up to 3 years after your last transaction, in line with PDPA 2010.
- Privacy First: We never share your personal details except with Ninja Van (for courier coordination) and BillPlz (for payment), both under their own privacy policies.

Questions?