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Privacy Policy

  1. Data Controller & Scope

    Data Controller: ARDIA NEXUS ENTERPRISE (201903315023 (ASO407790-P)), trading as TEKAD, No. 28-1, Jalan Sierra 10/3, Bandar 16 Sierra, 47120 Puchong, Selangor.

    This Policy applies to personal data collected via www.tekad.my, including account registration, ordering, browsing and communications.

  2. Personal Data We Collect

    We collect the following categories of personal data:

    1. Account & Registration Data

      Name, email address, telephone number, password—provided when you register an account.

    2. Order & Transaction Data

      Delivery address, payment confirmation details (via BillPlz), order history, transaction timestamps.

    3. Technical & Usage Data

      IP address, browser type, device identifiers, pages visited, cookie identifiers collected via Google Analytics and similar tools.

  3. How We Use Your Data

    • Contract performance: to process orders, payments and deliveries.
    • Legal compliance: to comply with tax, accounting and PDPA record-keeping.
    • Legitimate interests: to improve our Website, prevent fraud and enforce our Terms & Conditions.
    • Marketing communications: to send promotional emails, subject to your consent.
  4. Data Sharing & Third-Party Services

    We may share your personal data with:

    • BillPlz (payment processor) under their Privacy Policy.
    • Ninja Van (courier) under their Privacy Policy.
    • Google Analytics (site analytics) under Google’s cookie usage guidelines.
    • Other service providers (IT support, marketing agencies) under strict confidentiality agreements.
    • Authorities or courts when required by law.
  5. Cookies & Analytics

    1. Cookies Usage

      We use cookies to personalize content, remember preferences and analyse traffic.

    2. Google Analytics

      We deploy Google Analytics tags to measure site engagement and conversion rates; data is pseudonymised and stored per Google’s policies.

    3. Consent Mode

      We honour user consent settings—Google’s Consent Mode ensures tags fire only after consent is given.

    4. Controlling Cookies

      You may disable or delete cookies via your browser settings, but some Website features may not function properly.

  6. Data Retention

    We retain your personal data for as long as necessary to fulfil the purposes above, and for up to three (3) years after your last transaction or inactivity, unless a longer period is required by law.

  7. Data Security

    We implement technical and organizational measures—including SSL encryption, access controls, regular audits and a designated Data Protection Officer—to protect your data against unauthorised access, disclosure, alteration or destruction.

  8. Your Rights Under PDPA

    Under the Personal Data Protection Act 2010, you may:

    • Access your personal data.
    • Correct inaccuracies.
    • Withdraw consent for processing (where processing is consent-based).
    • Request erasure of your data (subject to legal retention requirements).

    To exercise these rights, contact us at [email protected].

  9. Children’s Privacy

    Our Website is not directed to persons under 16 years old; we do not knowingly collect data from minors.

  10. Changes to This Policy

    We may update this Policy at any time by posting the revised version on our Website with a new “Last updated” date; your continued use constitutes acceptance.

  11. Contact Information

    If you have questions, complaints or wish to exercise your PDPA rights, please contact: