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Terms and Conditions

  1. Definitions

    “TEKAD”, “we”, “us”, “our”

    ARDIA NEXUS ENTERPRISE (201903315023 (ASO407790-P)), trading as TEKAD, operator of www.tekad.my

    “Website”

    www.tekad.my, including all pages, services, content and functionality accessible via web browsers

    “User” or “you”

    Any person accessing, browsing or registering an account on the Website

    “Personal Data”

    Information relating directly or indirectly to an identifiable individual, as defined under the PDPA 2010 Wikipedia

  2. Acceptance of Terms

    By accessing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms, our Privacy Policy and all linked policies.

    You further consent to the processing of your Personal Data in accordance with the PDPA 2010 framework and our Privacy Policy Lexology.

    TEKAD reserves the right to amend these Terms at any time by posting updated versions on the Website; continued use after changes constitutes acceptance Captain Compliance.

  3. Eligibility & Account Registration

    You must be at least 16 years old to register, order or otherwise use the Website.

    To register, you agree to provide true, accurate and complete information and to keep your password confidential.

    We will retain your Personal Data for up to 3 years after your last transaction or account activity in compliance with PDPA retention requirements pdp.gov.my DataGuidance.

  4. Products, Pricing & Payment

    TEKAD sells physical IT products (desktops, laptops, networking equipment, software licences, etc.) for delivery within Malaysia only.

    All prices are in MYR, exclude applicable taxes until shown at checkout, and are subject to change prior to order acceptance.

    Payment is processed exclusively via Billplz; by choosing Billplz you agree to its User Agreement and dispute-resolution process Billplz - Fair Payment Platform.

    For Billplz’s own data-privacy practices, see their Privacy Policy Billplz - Fair Payment Platform.

  5. Order Acceptance & Confirmation

    Your order constitutes an offer to purchase; TEKAD may accept or reject any order at our discretion prior to shipment.

    Once payment clears and we send you an email confirmation, the contract is formed and your order will be processed.

  6. Shipping & Delivery

    Ready-stock items ship within 3 business days of payment confirmation.

    Pre-order items may require up to 6 weeks for procurement.

    We engage Ninja Van for nationwide delivery (up to 7 calendar days outside KL/Selangor) and may use our own courier within KL/Selangor Ninja Van.

    Ninja Van’s handling of your data is governed by their Privacy Policy Ninja Van.

  7. Exchange Policy

    You may request a one-for-one exchange or equal-value replacement within 7 days of delivery, provided the item is unused and in original packaging.

    TEKAD will bear all shipping costs for approved exchanges.

    Exchanges are subject to stock availability; if your chosen item is unavailable, a credit note valid for six months will be issued.

  8. Intellectual Property & License

    All content on the Website—text, graphics, logos, images, software—is owned or licensed by TEKAD and protected under Malaysian copyright and trademark laws.

    You are granted a limited, non-exclusive licence to view and print pages for personal use only; any other use requires our prior written consent.

  9. User-Generated Content

    By submitting reviews, ratings or blog comments (“Contributions”), you grant TEKAD a perpetual, worldwide, royalty-free, irrevocable licence to use, reproduce, adapt and publish those Contributions.

    We reserve sole discretion to moderate, edit or remove any Contributions that violate these Terms.

  10. Cookies & Third-Party Links

    We use cookies to analyse site traffic and improve functionality; by using the Website you agree to our cookie practices Captain Compliance.

    The Website may contain links to third-party sites (e.g., Billplz, Ninja Van) provided for convenience; TEKAD does not endorse and is not liable for their content or privacy practices.

  11. Disclaimers, Limitation of Liability & Indemnity

    The Website and all Products are provided “as is” and “as available” without warranties, express or implied.

    To the fullest extent permitted by law, TEKAD’s total liability for any claim arising under these Terms or your use of the Website is capped at the amount you paid in the 3 months preceding the claim. You agree to indemnify and hold TEKAD harmless from any third-party claims arising from your breach of these Terms.

  12. Governing Law, Dispute Resolution & Notices

    These Terms are governed by Malaysian law. Any dispute shall be referred to and finally resolved by arbitration under the Arbitration Act 2005, with the seat in Kuala Lumpur. Notices under these Terms may be sent by email to [email protected] or [email protected] and are deemed received upon transmission.


Contact Us

For questions or concerns about these Terms, email [email protected], [email protected], or call +60 176 705 705.

Thank you for choosing TEKAD.